AV Parts Master Reviews & Buyer Experiences

AV Parts Master is a UK-based retailer specialising in audio visual equipment with a strong focus on providing reliable products and professional installation services. Established in 2000, the brand serves mainly business and educational sectors within the mainland UK. It aims to deliver efficient AV solutions supported by expert customer service and next-day delivery. The company is recognised for combining product range with service expertise to meet various AV needs.

AV Parts Master offers a wide catalogue of AV products including projectors, interactive touch screens, and digital signage alongside installation and support services. The company operates primarily online, facilitating direct sales with fast delivery and support for public sector purchase orders. Its service model emphasises quick, professional installation and technical assistance, positioning it as a trusted provider in the UK AV market. Customer feedback frequently highlights responsiveness and product knowledge.

• Wide range of AV products
• Professional installation services
• Next working day delivery
• Support for public sector orders
• Responsive customer service

The AV Parts Master Optoma 3652RK 65" 4K UHD Interactive Flat Panel Display is designed for educational and business collaboration environments. It features a large 65-inch 4K UHD screen with up to 20 touch points and runs on the Android 11 operating system, supporting advanced interactive use cases.

This display offers functionality aimed at enhancing teamwork with wireless collaboration tools, as well as an OPS slot for additional connectivity. It comes with a 7-year warranty included, providing coverage suitable for organizations requiring reliable interactive displays.

Priced at £958.80, it includes free next working day delivery on mainland UK orders over £100. The product is accessible through the official AV Parts Master website, offering a balance of value and prompt availability for UK mainland customers.

AV Parts Master Optoma 3652RK 65" 4K UHD Interactive Flat Panel Display

Price £958.8 • avpartsmaster.co.uk

MAKE IT YOURS

The AV Parts Master Samsung 75" WA75D Interactive Display is designed for educational and corporate environments, featuring a 75-inch 4K UHD screen. It runs on Android 13 OS and supports up to 40 touch points, placing it in the mid-tier category of interactive displays.

This display offers advanced multitasking capabilities such as multi-window and split-screen modes, along with eye-care features certified by TUV. It supports screen mirroring from multiple devices, making it suitable for group collaboration and presentations.

Priced at £1,795.00, the unit includes a 5-year warranty and qualifies for free next working day delivery across mainland UK for orders over £100. It is available directly from AV Parts Master’s website, providing a balance of functionality and accessibility for UK educational and business users.

AV Parts Master Samsung 75" WA75D Interactive Display

Price £1,795 • avpartsmaster.co.uk

MAKE IT YOURS

The AV Parts Master CTOUCH NEO 75" Touchscreen Display is designed for straightforward use in business and education settings. It features a 75-inch 4K UHD screen with 20 touch points and runs on an Android 11 operating system.

This mid-tier interactive touchscreen is characterised by simplicity and ease of use, with an intuitive interface and built-in audio features including an integrated microphone and JBL-optimised speakers. The device focuses on essential functions to support collaborative and presentation needs.

Priced at £1,140.00, this display is available with free next working day delivery on mainland UK orders over £100. It caters to organisations that require reliable AV solutions with accessible delivery options and practical installation support from AV Parts Master.

AV Parts Master CTOUCH NEO 75" Touchscreen Display

Price £1,140 • avpartsmaster.co.uk

MAKE IT YOURS

AV Parts Master offers a comprehensive product catalog that spans a wide range of audio visual categories, including projectors, touchscreens, and accessories. The company supports next working day delivery on most orders within mainland UK, complemented by installation and AV support services, making it a convenient choice for businesses and educational institutions. Their strong reputation for customer service is reflected in excellent Trustpilot ratings and a structured process for public sector purchase orders.

However, potential customers should be aware of delivery limitations, as extra charges or exclusions apply for islands and the Republic of Ireland. Additionally, warranty claim procedures are not widely detailed publicly, and there is no information about physical retail locations or showrooms, which may affect those seeking in-person assistance or clearer warranty policies.

AV Parts Master offers a wide range of audio visual equipment designed for business, education, and specialized sectors such as digital signage and golf simulation. Their services include direct online sales, installation, and technical support. They also accommodate public sector purchase orders and provide specialized consultations to meet customer needs.

Service features include a broad selection of products like projectors, displays, and touchscreens, along with installation services available alongside product sales. Next working day delivery is offered on qualifying orders. Customers have access to integrated product and installation options tailored for professional AV systems.

The return policy is not extensively detailed publicly, so customers should review the full terms available on the website or contact customer support before making a purchase. Returns generally require adherence to specific product guidelines and must be accompanied by proof of purchase. Certain product categories may have special conditions or exclusions that apply to their returns.

Information about any restocking fees or return shipping charges is not clearly provided and should be confirmed directly with customer service. Customers are encouraged to clarify these details beforehand to understand any potential costs involved. This approach helps ensure informed decisions regarding returns and avoids unexpected charges.

AV Parts Master provides free next working day delivery within mainland UK for orders over £100 excluding VAT placed before 4pm on working days. Major courier services such as Royal Mail, UPS, DHL, and City Link handle the shipments with tracking available through the carriers. Delivery primarily covers mainland UK, with additional charges or restrictions applying to islands and the Republic of Ireland.

There is no free next day delivery service for locations including the Isle of Wight, Isle of Man, Northern Ireland, Jersey, and Guernsey. Special arrangements or fees are required for remote regions in the UK. Orders placed after the 4pm cutoff are processed the following working day, and deliveries require a signature upon receipt.

Selected AV Parts Master products, especially interactive displays, come with warranties generally lasting between 5 and 7 years. Warranty claims require proof of purchase and may include specific exclusions or coverage details provided with each product. Publicly available warranty policy information is limited, so customers should verify terms or contact support before purchasing.

Warranty coverage is not uniformly disclosed across all product categories, which means customers may need to make direct inquiries for details. This lack of consistent information requires careful confirmation for each product type. Overall, warranty terms vary and are best confirmed through official channels prior to purchase.

Users can reach AV Parts Master for support and inquiries through several contact methods including email, phone, and social media. Live chat support may also be available on their official website for assistance.

• Email: [email protected]
• Phone: +448001707012
• Facebook: Avpartsmaster
• YouTube: UC6-MIES52hpxwIohi60MM8g
• Live chat: Available on official website

For support or questions, contacting AV Parts Master through these channels is recommended. Live chat availability on their site offers additional real-time help as needed.